Privacy Policy

At 1300 Silver Taxis Melbourne, we respect your privacy and take reasonable steps to protect the personal information you provide when using our taxi and transport services. This Privacy Policy explains how we collect, use, store, and handle your information when you contact us, make a booking, or use our services.

Information We Collect

We may collect information that you provide when making an enquiry or booking, such as your name, phone number, email address, pickup and drop-off locations, booking details, and any other information needed to arrange your journey.

• Name and contact details
• Pickup and destination information
• Date and time of travel
• Booking and service details
• Information provided through our website or contact forms

How We Use Your Information

Your information is used to arrange and manage your requested services, respond to enquiries, confirm bookings, communicate important travel details, and provide customer support. We may also use information to maintain business records and improve the way our services are provided.

Sharing of Information

We do not sell or rent your personal information. Information may be shared with drivers, service providers, payment providers, or other parties where it is reasonably required to complete your booking or provide a requested service. We may also disclose information where required by law.

Website and Cookies

Our website may use cookies or similar technologies to support website functionality and understand general website usage. These technologies may help us improve the website and provide a smoother experience. You can adjust cookie settings through your browser if you prefer.

Protecting Your Information

We take reasonable measures to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, website, or privacy practices. Any updated version will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact 1300 Silver Taxis Melbourne through the contact details provided on our website.